Return & Refund Policy - Om Muruga Publication
Customer Satisfaction

Return & Refund Policy

Last Updated: May 7, 2026

Quality & Returns Clause

We ensure the highest quality in all our books and educational materials. Returns are accepted only for damaged or defective products.

Please note that books, once sold, are not returnable or exchangeable for reasons other than verified damage or manufacturing defects.

Reporting an Issue

If you receive a damaged or defective product, you must report the issue to our support team within 48 hours of delivery.

To process your claim quickly, please provide clear proof of the damage, such as photographs or a short video of the unboxing/defect, along with your order details.

Replacements & Refunds

Once your claim is received, our team will verify the issue. Upon successful verification, a replacement book will be dispatched to you at no additional cost.

In cases where a replacement cannot be provided, a refund will be initiated. Refunds (if applicable) will be processed directly back to your original payment method. Please allow standard banking timelines for the amount to reflect in your account.

Report an Issue

+91 96637 37998
50/31, Velayutham Palayam Rd,
Karur, Tamil Nadu 639117
India
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